As the sporting seasons change, so too might your streaming needs. If you’re considering taking a break from Kayo Sports, the process to unsubscribe is straightforward. This guide will walk you through the necessary steps to cancel your subscription, ensuring a hassle-free experience in 2025, whether you subscribed directly through Kayo or via the Apple App Store visit kayosports.com.au/connect.
Cancelling a Subscription Billed Directly by Kayo
For the majority of users who signed up on the Kayo Sports website, your account and billing are managed through their integrated platform, Hubbl. To cancel, you will need to log in using a web browser on a computer or mobile device.
Log in to Your Account: Navigate to the Kayo Sports website and log in to your account. This will likely redirect you to the Hubbl “My Account” area.
Manage Your Subscriptions: Once logged in, locate the “Manage Subscriptions” or a similarly named section. Here, you will see your active Kayo subscription.
Initiate Cancellation: Beside your Kayo subscription details, you should see an option to “Cancel” or “Edit.” Click on this to begin the cancellation process.
Follow the Prompts: The system will guide you through a few confirmation steps. You may be asked for the reason for your cancellation. Follow these prompts to finalise the process.
Confirmation: Upon successful cancellation, you will receive an “Order Confirmation” email from Hubbl to the email address linked to your account. It’s wise to check your junk or spam folder if you don’t see it in your inbox.
It’s important to note that your access to Kayo doesn’t cease the moment you cancel. You can continue to stream until the end of your current billing cycle.
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How to Unsubscribe if Billed Through Apple
If you subscribed to Kayo Sports through the App Store on your iPhone or iPad, your subscription is managed directly by Apple. Therefore, you will need to cancel it through your Apple ID settings.
Open Your Settings: On your iPhone or iPad, go to the “Settings” app.
Access Your Apple ID: Tap on your name at the top of the screen to go to your Apple ID, iCloud, Media & Purchases settings.
Manage Subscriptions: Tap on “Subscriptions.” This will display a list of all your active and expired subscriptions linked to your Apple account.
Select and Cancel Kayo: Find Kayo Sports in the list and tap on it. You will then see a “Cancel Subscription” button. Tap this and confirm your decision.
For Apple-billed subscriptions, it is recommended to cancel at least 24 hours before your renewal date to ensure you are not charged for the following month.
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What to Expect After You Cancel
As Kayo subscriptions are prepaid, you will retain full access to all content until the final day of your current billing period. This allows you to make the most of the time you’ve already paid for. Once this period ends, you will lose access to live streams and the on-demand library. Your account details will be retained, making it easy to resubscribe in the future should you wish to return for a new season of your favourite sport.
